This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with this website or any FranOwl webpages hosted on the franowl.com domain including subdomains. (the “Site”).
This Site is operated by Lopif Software Inc., doing business as FranOwl (“FranOwl,” “we,” “us,” or “our”).
PERSONAL INFORMATION WE COLLECT
When you interact with the Site, we may collect certain information that you provide directly to us, including:
• Name
• Email address
• Phone number
• Mailing address
• Information submitted through forms, registrations, or inquiries
This information may be collected when you:
• Submit an inquiry form
• Register for classes or programs
• Request information about FranOwl services
• Communicate with us
When you visit the Site, we may also automatically collect certain information about your device, including:
• Web browser information
• IP address
• Time zone
• Cookies installed on your device
• Pages viewed on the Site
• Referring websites or search terms
• Interaction with the Site
We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Cookies
Cookies are data files placed on your device that often include an anonymous unique identifier. For more information about cookies, visit http://www.allaboutcookies.org.
Log Files
Log files track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels
These electronic files record information about how visitors browse the Site.
When we refer to Personal Information in this policy, we mean both information you provide directly and Device Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Personal Information we collect to:
• Respond to inquiries
• Communicate with you
• Provide information about programs, classes, and services
• Process registrations or purchases
• Improve and optimize the Site
• Monitor and analyze usage trends
• Prevent fraud or misuse
We may also use your information to send marketing or promotional communications when consistent with your communication preferences.
SMS COMMUNICATIONS
If you provide your phone number through our website, forms, registrations, or other interactions with us, you consent to receive SMS text messages from FranOwl regarding:
• Class or program information
• Registration confirmations
• Appointment reminders
• Customer service communications
• Promotional messages or offers
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.
After you send the message STOP, we will send you a confirmation message and you will no longer receive SMS messages from us.
If you need assistance, reply HELP or contact us at [email protected].
We do not sell, rent, or share mobile phone numbers or SMS consent with third parties for marketing purposes.
We may share information with service providers that assist us in delivering SMS communications, provided they use the information solely for that purpose.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third parties to help operate our business, including services related to:
• Website hosting
• Marketing services
• Customer communication platforms
• Analytics providers
We may also share Personal Information when required to comply with applicable laws, regulations, or legal processes.
BEHAVIORAL ADVERTISING
We may use your Personal Information to provide advertisements or marketing communications that may be of interest to you.
You can opt out of targeted advertising through the following services:
Please note that we do not alter our Site’s data collection practices when we detect a Do Not Track signal from your browser.
DATA RETENTION
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
You may request deletion of your personal information by contacting us using the information below.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include, but are not limited to:
• Secure data transmission using encryption (such as HTTPS)
• Access controls to limit who can access personal information
• Use of reputable third-party service providers that maintain appropriate security standards
• Regular monitoring of our systems for potential vulnerabilities and threats
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact:
